Start with the work you actually need
Opening a door with the keys inside is different from opening it and replacing a damaged lock. Likewise, changing which key works in a suitable lock is different from fitting new hardware.
Describe the goal and any fault together. If you've moved in, you may want old keys to stop working. If the lock also catches, that needs attention too. The number of locks and new keys matters when planning the job, especially for several doors in a home or business.
Rekeying and home lock repairsCar keys need a closer description
A price for programming a fob you already own may not include a replacement fob or a cut key. Another estimate may include all three. Compare the functions and parts, not just the final numbers.
Give the year, make and model, and say whether a working key remains. Having every key missing can change the work. If you're supplying a part, check that it can be used before buying it or arranging a visit. Ask whether the finished key will start the car, operate the remote and include a physical door key.
Car keys and fob programmingWhat an itemized estimate can look like
For example, suppose you want two working door locks rekeyed. This is a guide to the line items, not a Preebro quote or price list.
Visit: the mobile-service charge and any travel component. Check whether the same visit charge covers both locks.
Labor: rekeying the two existing locks, with the work clearly described.
Parts and keys: any included parts and the number of new keys supplied.
Timing: any after-hours charge that applies to the appointment.
Total: the agreed items and applicable tax, with anything excluded stated separately.
Ask for the estimate in writing. If replacing a lock isn't included, it shouldn't be left as an unexplained possibility in the total.
What if the job changes on site?
A phone description may not reveal a broken internal part or a door that is pressing against the lock. Ask which parts of the estimate are settled and which still depend on inspection.
If the proposed work changes, ask what was found, what the revised work involves and what the new total would be. Agree to that change before the additional work begins. A useful question is whether the original job can still be completed on its own.
Before arranging a visit, also check what you would owe if you decide not to proceed after the assessment.
Compare the same job, then check the result
For planned work, give each company the same description. An estimate for one lock and one key isn't comparable with an estimate covering every entrance and several spares.
When the work is finished, try the door or key yourself. Get an itemized receipt, and ask which warranty terms apply to the parts and the labor. Keep those details with the estimate.
A few useful questions
Is an after-hours visit always more expensive?
Ask whether a different rate applies at the time you need service. Don't assume that an advertised daytime price covers an overnight visit.
Is rekeying always cheaper than replacing a lock?
It can avoid buying complete new hardware, but compare the actual jobs. A damaged or unsuitable lock may need repair or replacement as well.
Can I get an exact price before a visit?
Ask what can be confirmed from your description and what still needs checking. A clearly explained estimate is more useful than a figure with unknown exclusions.
No matching questions. Try another word, or call Preebro.


